Q-Squared

Steaks were sizzling on the grill in the wee hours of Tuesday June 27, 2006 morning. Plant and Quality management were on site cooking for the 3rd shift employees – barbeque-style. The group discussed the November audit and our need to pay special attention to how our actions affect product quality. Each employee must be able to communicate their important role within the company.

Informal lunch meetings have been set up on the different production shifts. These luncheons are designed to foster open and frank discussions about raising quality to the next level. Luncheons will be held on: • 3rd Shift - June 27 - 3 a.m. - BBQ – weather permitting • 1st Shift - July 6th - Noon - BBQ - weather permitting • 2nd Shift - July 6th - 7 p.m. - BBQ - weather permitting • 3rd Shift - July 19 - 3 a.m. • 2nd Shift - July 21 - 7 p.m.

Eight of the nine Q2 Jeopardy teams went for broke, and bet all they had, on the final jeopardy question (and most of them ended up broke!) However 3 teams were able to come up with the correct final question. The maintenance team had the most money going into final jeopardy and was able to doubled their money. They ended with an impressive 9,200. The team will share the grand prize and split $500.00 worth of gift cards.

∙ Q2 Luncheons – schedule for the next 5 luncheons have been set. Schedule will be posted to the E-board. ∙ Ideal Posters have arrived and will be hung throughout the plant (and labs) ∙ Everyone is reminded to continue communicating to the entire organization, including one employee at a time. ∙ Discussed ways to show how we are doing with regard to awareness and commitment “Thermometer” with increasing level was talked about as being the best way to show our current level and also to show improvement. ∙ Shift meetings will start the week of 6/19 and continue through next week. ∙ The Fraser 2006 Q2 audit is scheduled for Monday, November 13, 2006

It came down to the wire. With the final team putting all their money on the final jeopardy question. Q.” Two 2 of the 3 core Q2 messages (found on the laminated card and on your paychecks.)” See next article for contest statistics.

Our second Q2 luncheon is scheduled for 3:00 am on June 27th. I can't wait to see you and chow-down in the pitch black of the pre dawn day. Lets discuss what's going on with the project, the improvements made to the plant (even talk about the Jeopardy winners), what else is needed and ideas to ensure our plant is fit for the future.

The first Q-Cards were sent to our employees last week. A lot of improvements have been made and more to come. A personal commitment to these improvement initiatives is crucial to the continued success of our company. Everything depends on our employees. What are you personally going to do to raise quality to the next level?

∙ Q-Cards (cards asking a specific Q2 related question) were handed over to Ken. He will in turn meet with operators and hand out. This employee answers will give us good feed back and help us assess our current state of readiness. ∙ Air locks are ready to be used. Training took place on 6/12/06, and we become SOP June 19th. ∙ Light weight over coats are being sourced, to replace the heavier tyvex suits now being used when blending products. ∙ Additional employee meetings will be scheduled ∙ Plant air improvements are almost complete. Waiting on REA to install additional power to the plant. (expected by 1st or 2nd week in July – Just in time!) ∙ Batch cleaning record does include verification of cleaning of environment (such as walls, floors and overhead pipes ,etc.)

All four sections of the facility have been audited by internal Q2 Auditors. While the scores for each section are quite low, the audits give us valuable information on areas that need to be improved. Every 3 weeks two internal auditors inspect a section (1/4) of the facility. This is in accordance to our audit procedure QAPR052. The complete facility is inspected each quarter. Areas for improvement are noted, and corrective action plans are set. Follow up on corrective actions are made the next time the area is inspected. What can you do? Your actions can have a big impact on these audits. Housekeeping and GMP's are a big part of the inspection. Please keep your work areas clean. Also you can make your supervisor aware of any problems that you see - either to the physical structure or to a process or a way of working that can be improved (safer, better quality, or more efficient). You do make a difference and remember "Everything depends on our employees".

Now you can keep up with latest E-Board postings right from your computer desk top. The E- board can be accessed via the Fraser IntraNet. Click on Q-Squared and then click the E-board link.